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Privacy Policy

Privacy Policy for Nataural

 

Effective Date: September 2025

 

At Nataural, your privacy is very important to me. As a solo practitioner, I am committed to protecting the confidentiality and security of your personal and health information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.

 

1. Information Collected

       I may collect personal information from you when you:

       Book an appointment or consultation

       Complete health intake or assessment forms

       Communicate with me by email or other online platforms

       Use my website or digital services

       This information may include your name, contact details, health history, medical concerns, and other information necessary        to provide naturopathic and hygienist services.

 

2. How I Use Your Information

Your information is collected and used only for the following purposes:

       To provide personalized naturopathic and hygienist care

       To communicate with you about your appointments, treatment, or questions

       To maintain accurate records of care provided

       To comply with legal, regulatory, and professional obligations

       I do not sell, rent, or share your personal information with third parties for marketing purposes.

 

3. Storage and Security

       All personal and health information is stored securely in electronic or paper form.

       I use reasonable administrative, technical, and physical safeguards to protect against loss, theft, unauthorized access,                  disclosure, or misuse.

       Communication by email or online platforms is convenient but may not be fully secure. By choosing to communicate                    electronically, you acknowledge and accept this risk.

 

4. Sharing of Information

I will only share your personal information:

       With your consent, when coordinating care with other health professionals

       If required by law, regulation, or court order.

       If necessary to protect your health and safety, or that of others

 

5. Your Rights

You have the right to:

       Access the personal information I hold about you

       Request corrections to your information if it is inaccurate or incomplete

       Withdraw consent for the collection, use, or disclosure of your information (subject to legal or professional requirements)

 

6. Retention of Records

       Health records are retained in accordance with legal and professional requirements in Canada.

       After this period, records are securely destroyed.

 

7. Questions or Concerns

       If you have any questions about this Privacy Policy or how your information is handled, please contact me:

 

       📧 info@nataural.com

 

If you are not satisfied with my response, you may also contact the Office of the Privacy Commissioner of Canada or your provincial privacy commissioner.

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